User Agreement

These Terms govern the use of the ftcash.cc exchange platform. By submitting an order you accept all provisions below.

1. Definitions

Service — ftcash.cc platform for crypto and cash exchange. Client — an individual user. Order — a request with exchange parameters. Cash — fiat handed over in office or via agreed delivery. Rate — price ratio fixed for a limited time.

2. Scope

The Service provides exchange in supported cities. Orders imply acceptance of these Terms, AML/KYC Policy and Privacy Policy. Terms may be updated on the website.

3. Service commitments

We process orders per published rules, protect confidentiality, support clients via Telegram and [email protected], and release funds after conditions are met.

4. Client duties

Provide accurate data, follow instructions, complete ID verification for cash deals, use the Service lawfully, confirm legal origin of assets.

5. Processing

Orders are created online; details are agreed in Telegram. Rate is fixed for 1 hour. Cash-to-crypto requires ID in office. Crypto-to-cash may use full prepay for open-ended rate lock, or 10-minute window after amount approval without prepay.

6. Fees

Rates reference market sources (including Rapira) plus service margin (typically 0.1–3% and possible fixed USDT fee shown in the order).

7. Liability

We are not liable for wrong wallet details, network delays, or tax obligations. Liability per order is limited to amounts received from the Client for that order.

8. AML/KYC

Compliance checks apply; see AML/KYC Policy.

Contact: [email protected]